Delivery & Shipping Policy
Delivery Coverage
Ikarus Technologies primarily delivers within Kuwait and ships to Gulf countries including Saudi Arabia, the United Arab Emirates, Qatar, Bahrain, and Oman.
Shipping availability may vary depending on the destination, product type, package size, and courier restrictions.
Delivery Within Kuwait
- Delivery is available across most areas in Kuwait.
- Delivery fees start from KWD 3.500 for most locations.
- Additional charges may apply for remote or distant areas.
- Most orders are delivered within 24 hours.
- Orders placed earlier in the day are often delivered on the same day, usually within 2 to 5 hours.
- Orders placed late in the evening may be delivered on the following day.
Shipping to Gulf Countries
We ship to Saudi Arabia, the United Arab Emirates, Qatar, Bahrain, and Oman through DHL.
Shipping costs are calculated based on destination country, delivery area, product weight, and dimensions.
Rates are shown during checkout whenever available.
Shipping Methods:
Air Shipping:- Usually delivered in less than one week.
- Delivery times may vary depending on customs clearance and destination..
- Usually delivered within approximately one month or less.
- Delivery times may vary depending on destination, route, and customs procedures.
الجمارك والرسوم والضرائب
All international shipments are sent under DAP (Delivered at Place) terms. This means:
- The customer is responsible for any customs duties, import taxes, clearance fees, or other charges required by the destination country.
- Customs requirements vary from country to country.
- Customs inspections and clearance procedures may cause delays beyond the estimated delivery time.
- Ikarus Technologies is not responsible for delays caused by customs authorities or courier companies.
Tracking Information
Customers will receive tracking information only for Gulf shipments sent through DHL.
For deliveries within Kuwait, the delivery driver will contact the customer directly at the time of delivery
Delivery Limitations
Some products may not be eligible for shipping outside Kuwait due to size, weight, or courier limitations.
If a shipping method is not available for a specific product, our team will contact you with alternative options.
Important Notes
- Orders may be delayed during public holidays, weekends, severe weather, or special events.
- Incorrect or incomplete delivery addresses may cause delays.
- Customers are responsible for ensuring their contact details and delivery address are accurate.
- Large or heavy products may require additional delivery time or shipping charges.
- Certain oversized products may not be eligible for shipping outside Kuwait.
- Delivery times are estimated and are not guaranteed.
- If a customer is unavailable at the time of delivery, an additional delivery attempt may be required.